Support
We're happy to help.
Email usQuestions, a word that sounds wrong, an answer you think should have been accepted, or anything else. Please mention your iPhone model and, if you can, a screenshot.
support@zunolanguages.comFrequently asked questions
Do I need an account?
No. You can start as a guest with the first three conversations. Create a free account to keep going and to keep your progress on all your devices.
I didn't get the confirmation or password email.
Check your spam folder, wait a few minutes, then try again. If it still doesn't arrive, email us.
Does Zuno work offline?
Yes. Lessons and voices are inside the app. Your progress syncs the next time you're online.
Which levels are covered?
All HSK 1–9 words are in the app. Conversations and recorded voices cover HSK 1–3 today; higher levels are coming.
How do I delete my account?
In the app: Settings › Profile › Delete my account. It permanently erases your account, profile and progress.